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Contact Us

Victorian Curriculum and Assessment Authority (VCAA)
Level 1, 2 Lonsdale Street
Melbourne, VICTORIA 3000

(03) 9032 1700
1800 134 197



Quick Contacts

Special Provision in the VCE
(03) 9225 2219 or 1800 205 455 

VCE examination centres, materials and supervisors
(03) 9225 2255

VCE examination logistics, external assessment and the VCE examination timetable

VCE examination content and reports

NAPLAN help desk
1800 648 637

On Demand Testing support
1800 827 721

VASS support
1800 623 681

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Contacts in our Organisation

Assessment and Reporting


Infrastructure and Business Services

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Common Enquiries

If you need a new copy of your certificate or results, visit the VCAA Replacement Certificates and Results page.

For ATAR/ENTER statements, please contact the Victorian Tertiary and Admissions Centre (VTAC).

To have your overseas qualifications assessed, visit the VCAA Equivalent Qualifications page.

For information about AusVELS, the curriculum for Foundation (Prep) to Year 10 in Victoria, visit the VCAA AusVELS page.

To see VCE Study Designs, assessment handbooks and assessment advice, visit the VCAA VCE Studies page.

To see past VCE examinations and examination reports, visit the VCAA Examination and Examination Reports page.

To see the VCE examination timetable, visit the VCAA VCE Examination Timetable page.

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Other Common Enquiries

For Frequently Asked Questions about:

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Website feedback

If you would like to provide feedback on this website, please email your comments directly to the VCAA Web team.


VCAA Complaints Handling Policy and Procedures

The VCAA welcomes your comments, suggestions and complaints, as they help us improve our services and how we provide them. You can complain about any aspect of the service provided, or not provided, by the VCAA, the behaviour or decisions of staff, or practices, policies or procedures. For more information, please refer to the VCAA Complaints Handling Policy and Procedures

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Useful Links

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