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Contact Us

Victorian Curriculum and Assessment Authority (VCAA)
Level 1, 2 Lonsdale Street
Melbourne, VICTORIA 3000
Australia

(03) 9032 1700
1800 134 197
vcaa@edumail.vic.gov.au

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VCAA Contacts

Special Provision in the VCE
(03) 9225 2219 or 1800 205 455 
vcaa.special.provision@edumail.vic.gov.au

VCE examination centres, materials and supervisors
(03) 9225 2255

VCE examination logistics, external assessment and the VCE examination timetable
vcaa.assessment.operations@edumail.vic.gov.au

VCE examination content and reports
examinations.vcaa@edumail.vic.gov.au

NAPLAN help desk
1800 648 637
vcaa.naplan.help@edumail.vic.gov.au

On Demand Testing support
1800 827 721
vcaa.ondemand.support@edumail.vic.gov.au

VASS support
1800 623 681
vass.support@edumail.vic.gov.au

Contacts in our Organisation

Common Enquiries

If you need a new copy of your certificate or results, visit the VCAA Replacement Certificates and Results page.

For ATAR/ENTER statements, please contact the Victorian Tertiary and Admissions Centre (VTAC).

To have your overseas qualifications assessed, visit the VCAA Equivalent Qualifications page.

Information about Victorian Curriculum, the curriculum for Foundation (Prep) to Year 10 in Victoria, visit the Victorian Curriculum page.

To see VCE Study Designs, assessment handbooks and assessment advice, visit the VCAA VCE Studies page.

To see past VCE examinations and examination reports, visit the VCAA Examination and Examination Reports page.

To see the VCE examination timetable, visit the VCAA VCE Examination Timetable page.

Frequently Asked Questions

Website feedback

If you would like to provide feedback on this website, please email your comments directly to the VCAA Web team.

VCAA Complaints Handling Policy and Procedures

We welcome your comments, suggestions and complaints, as they help us improve our services and how we provide them.  For more information, please refer to the VCAA Complaints Handling Policy and Procedures.

Useful Links

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