​​​Platform support

Government schools

The following information and support materials aim to assist Government schools in using the Insight Assessment Platform.

Teachers and other system users

Visit the Practice Space page to learn about familiarising yourself with the platform. 

For instructions on accessing reports for a specific assessment tool, please visit: Assessment tools.

School technical staff

It is highly recommended that schools undertake an IT system check to ensure the school system is ready to use the Insight Assessment Platform.

CASES21 operators

Insight uses student and staff data from CASES21 to enable assessments to be assigned and completed.

To assist, ensure that your school's data is ready to be used by Insight to help deliver assessments starting in Term 1 each year, please visit the CASES21 Portal

School assessment administrators

A person with the role of school assessment administrator ​on the Insight Assessment Platform has permissions that provide access to extra functionality on Insight, including managing rosters and whole-school data analysis and reporting.​

By default, the school principal is the administrator for their school, but schools have the option of assigning other staff as administrators. If the principal would like to have staff added or removed as administrators, please contact the Department's Service Desk

Training sessions

The Insight Implementation Unit offer regular training sessions for Government via the Adobe Connect web conferencing system. To participate, a digital device and an internet connection (a microphone headset is optional) is required. Registrations are via Eventbrite and new sessions will be added regularly. Topics include:

  • platform overview
  • specific assessment instruments
  • data analytics and reporting.

For session topics, times, dates and registration, see: Insight training

Further technical support

For technical issues related to the Insight Assessment Platform, contact the School Assessment Administrator at your school in the first instance. If the issue cannot be resolved, contact the Department's Service Desk:

Service Gateway

servicedesk@edumail.vic.gov.au

1800 641 943