Platform support

Government schools

The following information and support materials aim to assist Government schools in using the Insight Assessment Platform.

Teachers and other system users

Visit the Practice Space page to learn about familiarising yourself with the platform.

For further information about a specific assessment tool, please visit: Assessment tools.
 

School technical staff

It is highly recommended that schools undertake an IT system check to ensure the school system is ready to use the Insight Assessment Platform.

CASES21 operators

Insight uses student and staff data from CASES21 to enable assessments to be assigned and completed.

To assist, ensure that your school's data is ready to be used by Insight to help deliver assessments starting in Term 1 each year, please visit the CASES21 Portal

School assessment administrators

A person with the role of school assessment administrator on the Insight Assessment Platform has permissions that provide access to extra functionality on Insight, including managing rosters and whole-school data analysis and reporting.

By default, the school principal is the administrator for their school and they are able to assign other staff as administrators. For more information, see Principal Administrator role.

Further technical support

For technical issues related to the Insight Assessment Platform, contact the School Assessment Administrator at your school in the first instance. If the issue cannot be resolved, contact the Department's Service Desk:

Service Gateway

servicedesk@education.vic.gov.au

1800 641 943