Platform support
Government schools
The following information and support materials aim to assist Government schools in using the Insight Assessment Platform.
For VCE educators looking for access to the Past VCE Examinations on Insight, please visit:
Past VCE examinations.
Teachers and other system users
Visit the
Practice Space page to learn about familiarising yourself with the platform.
For further information about a specific assessment tool, please visit:
Assessment tools.
Government School Assessment and Delivery User Guide
Reporting Guide
School technical staff
It is highly recommended that schools undertake an IT system check to ensure the school system is ready to use the Insight Assessment Platform.
CASES21 operators
Insight uses student and staff data from CASES21 to enable assessments to be assigned and completed.
To assist, ensure that your school's data is ready to be used by Insight to help deliver assessments starting in Term 1 each year, please visit the
CASES21 Portal
School assessment administrators
A person with the role of school assessment administrator on the Insight Assessment Platform has permissions that provide access to extra functionality on Insight, including managing rosters and whole-school data analysis and reporting.
By default, the school principal is the administrator for their school and they are able to assign other staff as administrators. For more information, see
Principal Administrator role.
Government School Administrator Guide
Training sessions
The Insight Implementation Unit offer regular training sessions for Government via the Adobe Connect web conferencing system. To participate, a digital device and an internet connection (a microphone headset is optional) is required. Registrations are via Eventbrite and new sessions will be added regularly. Topics include:
- platform overview
- specific assessment instruments
- data analytics and reporting.
For session topics, times, dates and registration, see:
Insight training
Further technical support
For technical issues related to the Insight Assessment Platform, contact the School Assessment Administrator at your school in the first instance. If the issue cannot be resolved, contact the Department's Service Desk:
Service Gateway
servicedesk@education.vic.gov.au
1800 641 943